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    Satisfied Customers Tell It Like It Is:

“Dear Jim, you make me realize in a special way how our happiness depends on direct human relationships, with nothing standing in the way between full and honest communication of what knowledge each of us has.  Bless your enterprise.”

 

Russell DuPree, Freeport, Maine

 

 

Sweetwater's Urban Defender Two Stage Whole House System:

 

"The best tasting water I've ever had.  It's way better than any bottled water. 

Jim has provided impeccable service.  His genuine interest in the quality and taste of our water is reassuring.  Additionally, Jim has continued to follow through to check on our service needs and has responded quickly to all of our requests.  My wife and I give him our very highest recommendation."

 

Dan Walden; Corona, CA

 

"We have been extremely happy with the Urban Defender.  After researching for over a year, we have got the right product for us.  The water tastes great and we’re not exposed to chorine or other toxins, even in the shower.  And it’s been totally hassle-free thus far.  Thank you so much for all your help."

David H. Levine, MD; Columbus, GA

 

 

" I have installed the Urban Defender and I absolutely love it. Knowing that the water I use to drink, wash dishes, do laundry, bathe and shower in gives me great pleasure. My family's health and well being are most important and the money spent was an investment in good health. Jim was very accommodating in helping me choose the right system, and offered great customer support. He was even happy to talk to our plumbing contractor during the installation process. I really enjoy not having to use those inept water filter pitchers and love being able to get a drink of pure fresh water out of any of my faucets. Thanks Jim, I highly recommend you, your products and your company. Here's to good health and great water."

 

Arnie Hammer, Portland, OR "

 

"Jim, we just thought we would write to again acknowledge how pleased we are that we installed our whole house water system last year.  Just like many others have said, the only downside to having the system is missing it so much when we are not at home.  You really notice the difference in the quality of water you are exposed to.  As for cost, given we were consuming about 2-4 quarts of bottled water a day before we installed the system, I would guess we have saved well over $3,000 thus far; which is well on the way of paying for the system and installation.  And we are not only drinking this great water, but we get to bathe in it as well.  Its like bathing in Fiji Water every day; how decadent! 

 

Thanks again for your advice and consul in selecting the right system for us and contributing to our overall health and wellbeing.  It  is really making a difference.  Thanks,"

 Duane  Orloske & Kate O'Brien; Windsor, CT

 

 

"In November of 2005, my wife and I moved into a new home we had planned for two years before we had it built.  During our planning, we determined to take extra measures regarding clean air and water.  Not having the technical back ground, we sought out experts in the field.

 

Jim McMahon was consulted regarding pure water.  Jim asked for the most recent water test for the area.  With the results of the test, Jim made certain recommendations regarding equipment needed to provide pure water to our new home.

 

We ordered the equipment and waited for construction to be nearly complete before consulting the plumber about installation.  Because the plumber had no experience with the equipment, Jim talked him through the installation by telephone.  The results are exactly what we hoped for; pure, clean, great tasting water. 

 

After we had been in our new home only about a week, we invited my son and his family for dinner.  I bragged to him about the water.   There was a pitcher of ice water on the table.  My son looked at me with a peculiar look on his face and asked me what was so good about the water.  He said the taste of chlorine in the water from the pitcher was excessive.  He was correct; the taste of chlorine was very evident.

 

After I recovered from my embarrassment, I remembered that our new refrigerator and its icemaker were hooked up to the water supply before the installation of the purification equipment.  The pitcher of water and the chlorinated ice was discarded and replaced with a fresh pitcher of water and fresh ice.  The difference in taste and water quality was absolutely amazing.  The boast about the quality of our water was now confirmed.  It was an unintended comparison, but very effectively demonstrated the value of the purification equipment we purchased.

 

Later, there was a small problem with the water flow as a result of installation.  Jim was consulted and with his help, we satisfactorily corrected the problem.  Jim remained in touch throughout the process, which took a few days of testing.  He followed up regularly and showed a lot of concern for our satisfaction.  His service was above and beyond expectations.  The problem was solved and we are enjoying clean, pure, good tasting water.

 

It is very easy to offer this testimonial to the satisfaction we have with the system and also with the service provided by Jim McMahon.  A great product is only one part of the equation.  Service is the other component necessary to achieve a great purchase experience.

 

If you are looking for the means to achieve clean, pure, good tasting water, we recommend Jim McMahon.  Anyone interested should feel free to contact us."

 

Gary Asson; Eagle, ID

 

 

"My wife and I are real water drinkers.  We drink a lot of water and found ourselves at the water store every few days.  What a hassle!

I searched the internet for alternatives and found Jim's website.  Something about the site appealed to me and I called.  Jim looked at our water and prescribed a treatment just for us.  We bought a system from him and now our water is great!  It's such a convenience to have great drinking water coming out of every tap. I can't believe I waited this long."

 Corey Scoffern

Aka 'The Grouch'

www.legendarymusic.net

Van Nuys, CA

 

 

"Since we installed Urban Defender we have been very pleased.  The water tastes good right out of every tap in the house.  In our previous residence in Clearwater we had to install an under the sink filter and only get drinking water from that filter.  This has changed.  Thanks for your analysis of our public water and astute recommendation of the Urban Defender."

 

Steve Hayes

Clearwater, FL

 

 

"Just a short note of thanks for your knowledge and your products.  The installation of both the Urban Defender and the Reverse Osmosis unit were straight forward and easy to follow.  You were at the ready on the other end of the phone with quick call back returns and all the right answers to the questions that did arise before, during, and after installation.  My family loves the taste of our great new RO water. The results in the shower is a much better quality of bathing water. My wifes skin is as soft as a baby.

 

Thanks again and many blessings on you, your family and your buisness."

 Chet Saniuk; Milford, MA

 

 

"To be able to go to my kitchen sink and draw a glass of fresh, great-tasting, drinkable, heathly water from my tap is fantastic...no more relying on bottled water for drinking.  But even better than that is to be able to soak in my tub or linger in my shower knowing that I'm not poisoning myself with the highly chlorinated water in provided by my city water supply. 

 

I am loving my water!  Thanks, Jim, for making fresh water affordable!"

 

Lynn Parks; Grants Pass, OR

 

 

 

 

“I have two babies and after taking a shower my skin feels soft like their skin does.  It’s gone back to its original health. the water is so light and feathery you don’t want ot get out.  I never knew water could be like this.”

 Mark Bruderer, Irvine, CA

 

 

"After researching many different water treatment systems, we selected the Sweetwater system, and are 100% satisfied.  We were amazed at the low cost of the system, and its effectiveness in providing clean and better tasting water throughout our home.  While we were primarily focused on improving the quality of taste in our water, we are enjoying the added benefits in the
laundry and shower with mineral buildup and residue virtually eliminated.

We have received many compliments from friends and guests about our water,
thanks to Jim and his systems.  This is a great system, and Jim can help solve your water issues."

Jeff & Pat Ewins; Thousand Oaks, CA

 

 

"I found Jim on the web, so I was a bit wary at first.  I downloaded his article and followed his advice to check out our specific water quality report for LA. I was shocked to see how bad it was, but even more shocked at how none of the water purification companies with which I had spoken even addressed the specific problems in our water.  

I talked to all the major and some minor companies.  Most were willing to sell me expensive systems but none were willing to even discuss with me what their
system did. Plus, I wanted a whole house system. Most companies don't have that. Enter Jim.   

I did reference checks and they came out great. Jim was thoroughly knowledgeable. He wasn't pushy. He worked with me on my time frame. His system was more reasonably priced than most companies and addressed our water issues.   Maintenance was less expensive than other systems. He helped our plumber install the system. He (re)assured me about the "warranty." He answered every e-mail and phone call promptly. He followed up. And most importantly, we are thrilled with our whole house system and are very happy we used the extra filtration system for drinking water. It does make a difference.

No more bottles and soap scum. Plus, we are hoping we have done all we can to reduce our intake of chloramines, arsenic, and rest of the unbelievable list of carcinogens in our water. I highly recommend Jim."

 

Abigail Walsh; Los Angeles, CA

 

"I'm a meat and potatoes kind of guy so when my wife told me that she bought your system I rolled my eyes...  But I have to say that I'm a believer now.  The water tastes and feels great and we drink from any faucet in the house.  I'm your biggest fan."

 

Vince Arcaro; Toluca Lake, CA

 

"First let me tell you how much I appreciate the incredible one on one service you supply.  We love our new urban defender water system.  We live in Madison, WI and I started wondering about our water when I saw the city constantly coming out to flush the lines in our neighborhood.  We don't live far from the airport and a old meat processing plant, so I thought I should due further investigation.  We had been buying all our drinking water because by husband has cancer and I was actually afraid of tap water.  And since we had done everything one could possibly do to battle cancer, water was my next battle.  I had read awful things about many of our U.S. cities and their water treatment plants.  And as it turns out, Madison's water is horrible.  I found you on the web and have been very happy ever since. And by the way, having you on the phone guiding him through it was above and beyond service I haven't witnessed in years.  Thanks again so much for everything.  You are the best."

David and Liz; Madison, WI

 

"It has been almost 2 years since we purchased and installed the whole home "Urban Defender" water filtration system and I can now without hesitation offer you my unqualified statement of satisfaction. The system completely transformed the quality of our drinking water, which now is pure tasting goodness. To say we are thrilled is an understatement!

Maintenance -- the simple annual replacement of the system's 5 micron filter -- is a snap and cost effective.

I congratulate you on a fantastic product and will continue to tell friends and associates about the benefits of clean and pure drinking water.  You know your stuff.  Sincerely,"
 

David J. Peebler
Montclair, NJ

 

"Dear Jim, We are so pleased with our Urban Defender.  Our water tastes and smells great; no chlorine odor in the shower.  In fact, we recently,had to disconnect it overnight, and my wife asked me why the water tasted so awful.  It is definitely one of the best purchases we have made.  Thank you for your assistance with the unit and with the installation."

David H. Levine, M.D.; Columbus, GA

 

 

The Urban Defender and 'blended' soft water - I'm putting in more systems that blend hard and soft water to achieve the benefits of both.

 

"We are extremely happy with the water systems.  The installer and installation was excellent.  The water is not slick.  It already seems to be a perfect balance.  I really appreciate the follow-up.  My wife is really pleased with the new taste of her coffee.  I would like to talk with you about a system for another home."

 

Thanks,

Daniel Reisfeld

La Jolla, CA

 

 

The Urban Defender and Water Revitalizer combined:

 

"The Plumber installed the system on Friday & it seems to be working great.  Now we get superfine bubbles out of all out taps.  The water looks white  because there are soooooo many bubbles but if we let it sit for a few minutes then they all go away.

The water tastes nice now & "feels" better too." 

Brett Laboo, CA

 

The Urban Defender and Kitchen Defender combined:

 

 

"Hi Jim, I can happily report that all systems are Go, and not only is our water clean, fresh and smooth tasting but it even feels better. Beyond the physical attributes supporting the quality of our new water, there exists a real sense of confidence and peace of mind in knowing that the water we consume and absorb in a variety of ways each and every day is pure and healthful.  Your recommendation of The Urban Defender whole house system along with the polishing affect of the Triple Filtration Kitchen Defender really seems to fit the bill.  Thanks to you I no longer concern myself with the quality of the water I use.  Thanks for staying ever vigilant."

 

John Ciulla

Airmont, NY

 

 

"Dear Jim: Here I am, a few months after installing my new water filtration system and I just wanted to tell you how much I love it. I feel so much better knowing that the water I am drinking is truly pure and even energized!!!  By the way, it tastes great and I can definitely tell the difference!!"

  

Carine M. Feyten, Ph.D.  Miami University, Oxford, OH 

 

 

 

The Urban Defender and Whole House Ultraviolet Light:

 

 

 “Jim, I got this notice with my water bill in water in December:”

 

The Town of Lexington reports that the maximum contaminant level for coliform bacteria…. was exceeded during the month of November, 2006.

  

“It sure felt good to be prepared and ahead of the curve on this type of situation. I was wondering whether I really need the UV component of the water cleaning system, now I am glad I decided to add the UV option. I would be upset if I had not installed your system! No telling how much chlorine was added to correct this situation.

 

 I hope all is going well with you, thanks for all of your help!”

John Toney, Lexington, SC

 

 

 

Sweetwater's Kitchen Defender:

 

"We provide a detox program in our office and after investigating many water filter systems that would comply with the standards we have provided for our patients -  yours: the Kitchen Defender has lived up to all its expectations and our patients have all noticed the pleasant difference in our water…"

Dr Ilan Bohm, Director Office of Integrative Medicine NYC , NY

 

"I had come across your website approximately 7 months ago when I was seeking info on water purifiers. The amount of info on various water purifiers is quite frankly overwhelming and at times, contradictory. After months of researching multiple websites and talking to local vendors which sell purifiers & R.O. systems, I kept returning to your website. The thought of a custom built water purifier was very enticing but being a "natural-born-skeptic," I didn't call. Month after month I put off calling you. I suppose I expected some pushy salesperson trying to sell me a purifier I really didn't need or forcing me into adding tons of costly extras to a custom built system...but that never happened. I even went so far as to search for any negative comments (from prior clients & the Better Business Bureau) online about your company. What did I find? Plenty of positives and nothing to indicate otherwise. Well, to make a long story short, I called. We spoke about my water report and my options . Ultimately, I purchased the Kitchen Defender (3-filters) with a beautiful faucet upgrade. Now my family & I love the taste of our water. When friends ask about the purifier, I name your website without hesitation. It was a great experience and absolutely painless. I truly can't thank you enough for everything.  Thank you, thank you, THANK YOU!!!  Sincerely,"

Yolanta Graniero (a.k.a. a very happy customer)

 

 

"The water is terrific!  The other day my family and I were out shopping and I wanted some water.. I ran into the deli to get a bottle of Poland Spring (something I used to do regularly) I couldn't believe it. It tasted like plastic and it had an after taste. It was then that I realized the amazing difference in my new system. We are all so pleased with it. Thanks so much Jim. Talk to you soon,"

 

Carrie Madonna; Bayville, NY

 

 

“Everyone in our family likes your Kitchen Defender water.  It tastes better than Poland Spring bottled water (much better).  I like the system. It has a nice flow.  I’ve had other systems that were slow and the water warm.  This is a very good system.  The water is very nice.” 

 

Gregory Kunin; Stamford, CT

 

"I talked with you this morning and thanked you for the great water purifier for my kitchen.  The taste of the water is great and I am saving money not to have water delivered in the plastic containers which I was never comfortable with.  I appreciate your honestly, integrity and the timeliness of sending me the equipment and the detailed installation instructions.  Above all I am so grateful for introducing me to Tony Malfetti, who installed the unit with the utmost professionalism and went beyond the call and fixed my kitchen faucet as well as well as my shower purifier.  He was kind and performed his job with a great positive attitude. I am sure I will use his service in the future.

My deep gratitude for the job well done.  Best regards,"

Mahin Charles; San Francisco, CA

 

 

"It is really great to have clean water at my sink! And with such high pressure...other filters I've seen require that you stand at the sink forever as the water trickles out, so I am really happy with that feature! Also got the wrench...will keep it for future to help change the filters...

 

So, thanks for hanging in there with me and for all your efforts to make everything right. I am really happy with the system...it felt good to have the water guy pick up all those 5 gallon plastic containers from my front door the other day." 

Amy Pollard; Ashland, OR

 

 

"Jim, I was about to email you earlier but guests came by.  David finished the installation in about 10 minutes.  I flushed it out as you instructed.  And man, does that water taste good.  It tastes like WATER, not Clorox! Thank you again for all your help and for helping provide healthy water for my husband and me. 

 

I enjoyed my shower this morning.  We have good water flow pressure and my children always complain that the water "beats them to death" when they are visiting.  The shower head filter provides a gentle flow but still has good pressure.  I'm not sure if I'll have to continue using hair conditioner.  My hair felt as though I had already used conditioner even before I had." 

 

Joyce Goza; Raeford, NC

 

 

"You have a great product in the Kitchen Defender.  My wife and children are happy with our new water system.  We are all cognizant of the taste of clean water. This system met our expectations and then some.   There is nothing more important in life than your health.  Water is essential to a healthy life.  Thanks for making a daily difference for us.  I have shared your information with close friends."

Michael Perry, Omaha, NE

 

 

"Just a short note to let you know that we received and installed Sweetwater's under-the-counter reverse osmosis system a few weeks ago and are really happy with it.  There is such a huge difference in the taste of tap and bottled water as compared to what we get out of our filter.  We should have installed one earlier just for the better taste." 

 

Tom and Tanya Frazier; The Woodlands, TX

 

 

“I wanted to tell you that I love the new KDF showerhead I purchased through you.  It is very sturdy and I was pleasantly surprised that it was the standard size and I simply unscrewed the old one with my hands and installed the new one.” 

Julie Gamble

 

 

  Sweetwater's Seven Stage Whole House System:

“I am 100% satisfied with your service.  A local person would not have done as much.  I have to admit that I was concerned, ordering from a person online, giving you my credit card, that the product would show up at all.  When it did I could see that the construction of the product is good.  The aluminum housing is strong and durable, the UV cylinder is stainless steel, the plastic is schedule 80…this unit will last for a long time.  I’m pleased all the way around.  You’ve been good.”

 

Joe Provenzano, Chalmette, LA

 

 

"Hi Jim, thank you for all your installation help by phone, it all worked out super.  We had our yearly visit from the family, all went well, I believe.  During this time I was quizzed about the your system several times by the doctor and her husband, the other doctor, along with our two mothers in laws.

 

As they were running out of the spring water they brought with them, I gave up a few bottles of our water from the frig, you can imagine the comparisons.  The mothers in law along with the doctors agreed ours is better, when they left they had filled the RV and frig with our water.

 

As you know we are on well water only, our city water / bottled water friends have stated they would in be lining up here if a hurricane takes out one of the bridges.  Some live on boats and are doing it now.  Thanx again Jim for your help and for letting us all know about this super water."

 

Michael Hart

Big Pine Key

Florida

 

 

"We bought a new home with a well.  The water was horrible, with low pH and high iron.  Jim  helped me test the water and sold me the right equipment.  Now I can't get my wife out of the bathtub!"

James Tucker, McKenzie, TN

 

 

"I appreciate your knowledge and passion for what you do and believe in.  You analyzed my   problem and found a solution.  You have gone above and beyond what most companies today  provide in customer service.  And, all with a smile and can do attitude.  You're the greatest!..."

 

 Francine Lucania, Kayenta, UT

 

 

 

"We LOVE the water.  The water is very good and we like the system overall."

 

Cindi Struck, Rathdrum, ID

 

 

"Our water smelled like rotten eggs.  Now it tastes and smells great."

Patrick Hair, Gueydan, LA

 

 

I thought I'd let you know that we really like our new water filtration system.  It works very well and is a pleasure to drink directly from the kitchen faucet again. My husband has very dry skin and he has been pleasantly surprised by the improvement in his skin. Our "new" water doesn't leave him feeling parched after washing like the city water used to.  It was a worthy investment and  I only wish we'd done it sooner!  Thanks,
 

Janene Aumiller, Arvada, CO

 

 

"We're happy with the system and confident that it's doing all that's intended.  I really like the air purifier I bought from Jim too. I have allergies and I'm sleeping much better now."

 

Glen Spofford, Black Canyon City, AZ

 

"The water tastes great!  This is an excellent product.  Everyone in our house enjoys the water.  What’s great about it is you can get a drink anyplace in the house.  My son will be building a home in the spring and I’m going to advise him to buy one."

Bob Fuller, Grapevine, TX

 

 

"I really did not believe that anything would purify my nasty city water.  It was filled with chlorine and bacteria and impurities and many other things... I want to thank you for your dedication and your kindness through the service you've provided. Your patience was incredible throughout the installation process.  I now have the purest, cleanest water anybody can ask for.  I wouldn't trade my purified water with anything in the world."

Bernard Hachem, Alexandria, VA

 

 

 "We like having no chlorine smell. Tastes really great and clean. It tastes so good I find myself drinking more water, which we all need to do for our health. I’m amazed at how bad the water was that we had been drinking.  I also love the way I feel after a shower, I actually feel clean if that is a feeling. The system is great.  Thank you so much…"

Julie Hagan, Spring Hill, TN

 

"I purchased and installed this system for my new home in mid 2006.  I am very pleased with the quality water I get from this system.  Guests in my home tell me it is the best water they have ever tasted.  I agree.  I have had a few issues with the system since instillation, and Jim has been readily available with support.  I can tell he is more than just a salesman.  I have never met Jim, but would love to shake his hand someday while thanking him personally for his expertise and to provide me true “service after the sale”  I am very pleased with Sweetwater's seven stage system, but even more pleased with James McMahon!

 Dr. Ken Turner, Joplin, MO

 

 

“We live a few miles from town on a farm with well water and for years we had our drinking water delivered weekly. We always wanted to reach a point where we could drink our own well water, but we were never satisfied with the solutions on the market until we came across the SpringHouse system. We now have clean, sweet-tasting, sweet-smelling drinking water from our well thanks to the SpringHouse system. No more weekly deliveries of bottled water. We are thrilled!”

 

 Lon van Geloven; South Lyon, MI

 

 

"We bought a system from Jim and now our water is now perfect!"

Beckie Moses, Lilburn, GA

 

The same folks a year later:

 

“We have just completed our first filter change and for those of you who have not experienced this ---it was a breeze.  But you need to know the REAL benefit to this system --- Jim McMahon.  Besides being attentive and concerned, he is a professional, his concern goes beyond “the deal” – he is truly committed to each customer he has and I can tell you that if there was a gold standard for customer service –Jim McMahon would be that standard.  Everything he says he will do – he does. He follows up endlessly until your questions are answered (or he gets them answered) and you are completely satisfied.  And more importantly, he has done all the homework ---the Springhouse IS the best water system --  for Atlanta , a well known water cesspool, our water is like the purest mountain spring water you could get and the taste –well, I never really drank water before ---didn’t like it really --- but I am a total convert!”   

 

Patti & Beckie

 

Sweetwater's Seven Stage System Combined with the Kitchen Defender:

 

Anna and Bob Perkins; Yorkville, IL:

 

“Our water tastes sweet, like water from the streams in the mountains when I've been hiking in the mountains of my native Romania.  In fact I was in a bagel shop the other day and drank some bottled water.  I nearly choked!  When I got home that night I told Bob how fortunate we are to have your water systems.” 

Anna

 

“Your knowledge of the products, how to install them and about water generally is unparalleled.  It is certainly nice as a customer to have someone patient and knowledgeable on the other end of the telephone line especially considering how important issues of clean air and water are to the health of our family.  We are very happy with the water.”

Bob

 

 

"I wanted you to know that we love our whole house and kitchen systems.  The water from the faucet tastes better than the spring water that we (used to) buy.  My wife says that she has noticed that our clothes seem to be whiter, she would know!"

 

Micheal L. Ocello, St. Louis, MO

 

 

 

Sweetwater's Iron Removal System:

 

"Our iron system performs exactly as you said it would.  My wife is VERY happy.  You have another satisfied customer."

John Broome, New Lebanon, NY

 

 

"The system is performing excellently. The first day it was installed the bad odor was gone. No more stains in tubs and sink." 

Braulio Cabral, Falling Waters, VA

 

 

Jim & Jacquie Stutzman; Guemes Island, WA

 

 

 

Custom Treatment:

 

"After moving into an old farm house and for the first time subjected to well water, we were concerned about the quality and drinkability of our water. There were also those bluish stains in the sinkbowl. Jim recommended a full chemical analysis that ultimately put our minds at ease. The stains indicated a Ph imbalance that was corrected with an injection system. In addition to safe water the house plumbing is no longer in harms way. James and his team are highly recommended."

Ron & Renee, Hinckley Ohio

 

 

"I wanted to let you know how much we are enjoying our water.  Before consulting with you, the house we had moved into was using a potassium salt softener and reverse osmosis.  The water tasted so bad to us, we used untreated water from the well until our new system could be installed.  One of the comments we often hear from family and guests is how sweet the water tastes.  It literally does.  It's comforting for us to know we are drinking water that not only tastes
good but is safe and does not contain chlorine, chloramine, flourides or other nasty contaminates.
Since we are on septic, it is very important to us not to add those poisons into our environment. 

We are very happy with the water revitalizer.  It's amazing to see the water come out of the faucets in a swirling motion.  There are millions of tiny bubbles too, but when these dissipate, the water is crystal clear.

There is one thing we are in the process of changing however.  We have decided to remove the salt softener.   I will note that this softener was part of our original system and we decided to include it since we had it.  My reason for removing this is based on observation regarding my freshwater aquarium.  The softened water kills the live food I feed my fish in about 2 days.  In addition, the plants and the fish were starting to decline.  Since using unsoftened water the aquarium and the live food is thriving.  I concluded that if the softened water was having such and immediate and detrimental impact on the health of my aquarium, it was doing the same to me and my family.

The water revitalizer is doing a fine job of softening the water to our satisfaction.

I would also like to comment on the ease of working with you.  Though we live in different states, you made it very easy helping us determine what was needed for our specific situation.  We greatly appreciated your availability by phone when the system was installed and the promptness in which you returned my phone calls when I had to leave a message.  Thanks again",

Kathleen Martin; San Jose, CA

 

"Jim, I just wanted to send my thanks for your assistance recently.  After a certified (master) plumber installed the water filtration and softener system you prescribed, it did not seem to be working.   It turns out that the installation was not done correctly.

 

In an era where most people pass the buck and claim that the problem isn’t theirs to fix, your willingness to work through the issues is outright exemplary.  Again, the installation of the product that I purchased from you was the culprit, not the product itself.  Please feel free to post this message to all prospective clients.  If anyone has concern about the after-sale assistance they will get from Sweet Water, they need not concern themselves.

 

I run a sales division for a large company and appreciate great customer service.  You are one in a million!

 

Thanks again for your relentless pursuit to ‘get it right’ regardless of the person / company responsible.

 

To all perspective clients – don’t trust anyone else.  Jim McMahon defines your need and provides you with exactly what is required – nothing more.  It’s refreshing to see someone take an honest interest in your water problem rather than attempt sell you what they have (even if it isn’t what you need).

 Thanks again",

 

Dan Billie; Washington, PA

 

"Dear James, I am a holistic physician who owns a retreat center.  For my opening retreat, my new well made my beautiful new center smell like rotten eggs!  When I called you I was pleased to know that by pouring hydrogen peroxide from my local pool supply store I could solve my problem.  You saved my center! And it was so simple!  I am looking forward to the results from the water testing so I may remove anything else in there that is not compatible with health.  Clean air and pure water are two basics for a healthy body, mind and home.  Thank you for making mine healthy. Sincerely,"

Linda Hostalek, D.O.
Holistic Healing Arts, LLC
www.hostalek.com

 

 

 

"I have to admit Jim was hesitant to go off our results but I other wise convinced him I trusted the test results numbers I was given. Jim suggestions were straightforward and he offered solutions to our problems, which I have to say, were dead on correct. We have had no problems with the equipment we purchased from Jim and it went even further than that, please allow me to explain. One piece of equipment that we purchased from Jim I had a technical question that Jim could not answer. Jim quickly admitted he did not know the answer but proceeded to set up a 3-way conference call with the manufacturer to get my technical questions answered.  . I have worked with many people in my 32 years in the Oil & Gas industry and I can tell you from my experience Jim McMahon is top notch. You will not find anyone in the Industry who will work harder through out your entire experience with your water problems."

Gary Cartwright, Lake City TX

 

 

 'Hi Jim, it's been about 18 months since I first contacted you about finding a solution to my water filtration issues.  As you may recall, we have an artesian well which produces great water for us, however we have always had a moderately high iron count indicated by fixture staining and our whites being not so white.

After contacting a few of the local water treatment companies we were consistently told that we needed a water softener as the solution.  This probably would have solved the problem as well as conditioning the water with elements we didn't need nor did we want in our water.  All of this, for the sum of  about $3000 (several years ago).

I was extremely impressed with your knowledge and your passion for clean, healthful water.  From your office in Utah, you coordinated the testing, analyzed and discussed the results, then, engineered the proper system, which in my case was simply two large in-line filters, one to remove sediment and one to reduce the iron content.

How simple.  We are extremely pleased with the results.  In this case the cost was low, the installation was easy (which you detailed, as well) and the maintenance is minimal.  I change the sediment filter every 6 months and the iron (MAZ filter) every 12 months.

We have wonderful water.

I have passed on your name to others and have explained to them that their water problems will determine the solution and the cost to solve it, however, you can be assured that Jim will  not sell you more that you need or have you spend more than you have to and the result will be good, clean healthful water.

Thanks for your help and may you be encouraged to continue to help people enjoy that Heavenly gift of life,  good water.  Cheers,  "

Keith Burton; Stafford Springs, CT

 

 

"Relying on local government water testing and assuming your well water only needs softening is a big mistake.  Jim gave us clear and straightforward advice on testing and analyzing the results to design our water treatment system for our situation.  While other providers offered all in one filtration systems that propose to solve all your problems, Jim and his technical support team targeted the problem areas in our water and designed a system to give us the biggest bang for the buck. His professional approach and cost conscious attitude got us the exactly what we needed for our situation."

 

Mike Schierbeek; Moncure, NC

 

 

 

Ultra Violet Light:

 

Well, all in all I think you did a great job helping me from so far away. Your web site 

is what prompted me to call and you did the rest.  A million thanks to you and all you did.  Your expertise would be invaluable in New Orleans!!!  Again many thanks.

 

Jeannette French;  Manassas Va

 

 

 

 My service:

"Thank you for your prompt attention and service in my recent purchase of a water filter.  I am in the customer service profession, so it is especially nice to work with someone who understands what it means to ‘exceed expectations’.  You certainly did that for me.  I appreciate the knowledge and help you provided me in my unique water situation and could not be more thrilled with the performance of the unit you had custom built for me.  I am looking forward to sending all my friends and clients your way as I truly believe pure drinking water is the #1 foundation for good health.  Warmest regards,"

Meredith Martin; San Francisco

 

 

"Jim, It's really nice to have someone to give me actual advice on the subject of water treatment.  I'm used to dealing with salesmen who are just quoting what they've learned from a training manual or video.  Your being an ecologist really helps ease my mind in this matter. 

While I don't immediately take what I am told and run with it, I do take the advice given and perform my own research and then pair that with the advice to make a sound decision.  My goal is to make the water and air in our home as clean and pure as
possible."

Larlon Hinton, Fort Washington, MD

 

 

 

Insights Into working with me:

 

"Having recently acquired from Jim McMahon a water system for my home, I thought that others in similar circumstances might benefit from my comments about the experience.  In short, Jim has proved to be an invaluable resource for acquiring the ideal water system to meet one’s needs at reasonable cost.

 

The fundamental problem with water systems is that most vendors (your local plumber or well driller, the major chains like Lowe’s, or the makers of treatment systems) all seem to offer but a single solution, whatever the problem, which in most cases is not even determined.  And even the Internet isn’t much help, for the most attractive websites do not offer the best system--much less, a system designed to solve an individual’s problems. 

 

Jim sent me his ultimate guide (IMHO the best information available on the subject, a clear, readable and technically comprehensive text), which I read thoroughly before calling his 800 number. 

see Doug's entire comment here: Whitney

 

Douglas Whitney, Chadds Ford, PA

 

 

 "Jim McMahon IS who he says he IS and he DOES what he says he will DO.  Even my skeptical, bib-overalled husband is a believer now.  I'm a satisfied customer"

see Sherron's entire comment here: Cunningham

Sherron, and yes, Ronnie Cunningham

Symsonia, Kentucky

 

 

 

Water testing:

 

"It was a pleasure talking with you concerning water testing.  You are very knowledgeable in your field and we had some interesting conversations.  Before we spoke, I was under the impression I needed some type of water purification system for my well.  After speaking with you, I decided to
first test the well to determine if I had any concerns.  The money was well spent on the water test.  The test revealed I had very good water with no contaminants.  You actually save me money.  Thanks for your help."

Gene Pategas; Andover, Vermont

 

My Ultimate Guide:

 

“Hi, thanks!  This guide is extremely informative, well written, and addresses so many issues that people either don't know about, don't think about, or (perhaps) don't really care about.  Additionally, it has the distinct virtue of not wailing on about ancillary matters which are really not integral to the information required and how to obtain it, perhaps the most important issue, and well presented without being exhaustive.  I think your guide is probably one of the most valuable tools available to anyone wishing to acquire or replace a water treatment system for their own use.

 

Thanks again, and best wishes going forward.”

 

Ken Case, Las Vegas, Nevada

 

"Quite sincere Jim - You always stay on the subject - Do not promise the magic elixir - always professional.  I respect you very much and hope one day to know as much as you about this complex subject.  Regards

 

Max Hazelwood

www.welmaxmarine.com

 

 

and my free natural cleaning tips:

 

"I am a homemaker with a fabulous husband of 11 years.  We have 9 and 6 1/2 year old daughters and year by year everything is more expensive.  So, we have had to get creative to keep me a stay at home mom and to stay healthy.  While researching, I stumbled upon your website and I am so happy to see all the ways we can be healthier, happier, and cleaner for less money.  We all know how expensive cleaning supplies are!

 

I know all about having "enough time" to do all you want to do.  So, thank you for taking the time to post such important information.  I am looking forward to sharing this with my friends."

 

The Grimes Family

Port Angeles, WA

 

 

 

 

 

 

“Do what you do so well - and so uniquely - that people can’t resist telling others about you”   Walt Disney

 

"I've read your guide and the emails you sent and the testimonials on your site, but my biggest impression came the first time we spoke.  I'm very intuitive when it comes to people.  You came across to me as very sincere and helpful.  That's why I've ordered from you today.  I'd like to meet you someday and I mean it when I say that."

 

Bob Lyon; Lakewood, CO

 

I pride myself on providing you what you need. 

"What's in YOUR Water?"

James P McMahon
Ecologist

 

 ™

Sweetwater, LLC

(C) 2006

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